Your privacy, in plain English.

Who runs this site

Sunday Ambience is the interior design studio of Rachel Hannah, working from Wales, United Kingdom. Rachel handles every message herself, so your details are read by her rather than passed around a team.

What this website collects

Reading this site collects nothing at all unless you agree to it. The site can use Google Analytics to count visits, but only if you say yes when asked, and if you haven’t said yes then nothing loads and no cookie is set. The short version is in the cookie details. Analytics counts pages, not people: it’s never told your name or your email address. If you said yes and want to undo it, clear this site’s data in your browser settings and the choice is forgotten, along with the cookie. You’ll be asked again next time, and you can say no then.

There is no enquiry form, no account and no checkout here, so the site never asks for your name, email address or payment details.

When you buy or send a message on Etsy

Every design is sold through the Sunday Ambience shop on Etsy, and every question goes through Etsy messages. When you buy, Etsy shares with the studio what it needs to complete your order, such as your name and the email address on your Etsy account, and handles your payment itself, under the Etsy Privacy Policy. The studio never sees your card or bank details. What Etsy shares is used for your order and for replying to you, and for nothing else.

The tools behind the scenes

Every design is Rachel’s work from start to finish. Like most studios, she uses a few digital tools along the way, some of them AI, for things like tidying up paperwork and preparing visuals. Rachel reads and approves everything before it is released. Any image made with AI is labelled.

Why this is allowed, in the language of the law

Under UK data protection law, the basis for analytics is your consent, which you can take back at any time. The basis for handling your order and your messages is the contract between you and the studio when you buy, and your request for a reply when you ask a question.

How long your details are kept

Order details are kept for as long as the law requires for business records, and messages for as long as you might reasonably come back with a question. If you would like anything deleted sooner, say so and, where the law allows, it will be.

What never happens to your details

• They’re never sold, and never rented.
• They’re never joined up with your visit statistics, which are counted separately and anonymously.
• They’re never handed to advertisers.
• You’re never added to a mailing list you didn’t ask to join.

What you can ask for, whenever you like

You have the right to see what the studio holds about you, to have it corrected, to have it deleted, and to object to it being held at all. Send Rachel a message through Etsy and it will be done without fuss.

If you’re ever unhappy with how your details have been handled, you can complain to the Information Commissioner’s Office, the UK regulator, at ico.org.uk. Rachel would rather you told her first, so she can put it right.