The questions we’re asked the most

Each design is ready-made and sold as a download on Etsy. You choose the room that feels like home, check out, and the design downloads straight away: a concept board, photorealistic visuals, a layout drawn to scale, a colour, finishes and lighting plan and a clickable shopping list, each one directed and approved by Rachel. From there, you order what you wish, when you wish, and bring the room together at your own pace. There are no site visits, no calls and no forms. Sunday Signature and Home Ambience also include a pre-recorded walk-through, in which Rachel takes you through the design, to watch in your own time and as often as you like.

Every design comes with a layout drawn to scale and notes on adapting it to your own room: what to keep the same, what can shift, and how to scale the furniture up or down. The look comes from the palette, the materials, the lighting and the way the pieces sit together, and all of that carries into rooms of different shapes and sizes.

Yes. Everything you receive is digital, so it makes no difference whether your home is in England, Scotland, Wales, Northern Ireland or the United States. Shopping lists include UK and US options wherever they are available.

Every listing shows the concept board and visuals before you buy, so you can see exactly what the design is. If you are unsure which design suits your room, send a message through Etsy and Rachel will reply personally.

No, and that is deliberate. Your list is clickable, whether for a sofa or a rosemary bush, and every purchase remains yours to make. This allows you to spread the cost over time, plant across a season, or swap in your own pieces along the way.

No. Rented homes, small rooms, dark north-facing rooms and awkward corners are often where careful design makes the greatest difference. Nothing in the designs is structural, so they suit rented homes too: finishes that keep your deposit safe, and pieces that come with you when you move.

Straight away. Each design is an instant download from Etsy, so it is yours as soon as you have checked out.

One. The studio specialises in rustic luxury, which you may also hear called luxe rustic or rustic luxe: honest, matt materials, rustic warmth, generous empty space, and fewer but better pieces. The feel is quiet luxury, understated and never shiny or flashy. It is a timeless look, not a mix of styles, and it sits as comfortably in a period home or a country cottage as it does in a new build.

An interior designer. A decorator dresses a room that already works, with colour, fabrics, furniture and styling. A designer also plans how the room works, so every design here starts with a layout drawn to scale, then the colour, finishes, lighting and furniture. You bring the design to life with your own trades, at your own pace.

No, and it’s better to be straight with you about that. Structural work needs a structural engineer, on site. The designs work with what a room already has, its proportions, light, sightlines and features, and change how they read using colour, lighting, layout, materials, scale and pattern. A room can change completely without a single wall coming down.

Digital documents you can act on: a concept board, a layout drawn to scale with notes on adapting it, a colour, finishes and lighting plan, and a clickable shopping list of ethically sourced pieces. Room Ambience includes one photorealistic visual of the finished room, and Sunday Signature and Home Ambience include photorealistic visuals of the whole finished scheme, Classical Feng Shui guidance and a pre-recorded walk-through with Rachel. A design, in other words, rather than a build.

Both are a complete design for one room, in the same rustic luxury style, directed and approved by Rachel. Room Ambience is the lighter design: a concept board, one photorealistic visual of the finished room, a layout drawn to scale, a colour, finishes and lighting plan and a clickable shopping list. Sunday Signature goes further. It adds a full set of photorealistic visuals, a pre-recorded walk-through with Rachel, Classical Feng Shui guidance, a fuller, more detailed sourcing list, a Space Edit guide and a room planner.

Yes. Send a message through Etsy from your order, and Rachel will reply personally.

Each room can be its own Room Ambience or Sunday Signature design. From four rooms, Home Ambience brings the designs together, so that each space sits comfortably alongside the next, from the front door to the back door.

Yes. It is part of every Sunday Signature and Home Ambience design.

Every shopping list marks the low-tox choices, checked against a recognised standard wherever one exists: low-VOC and natural paints, low-emission natural fibre carpets, OEKO-TEX or GOTS fabrics, solid wood with natural finishes, and beeswax or plant wax candles in place of paraffin. No home can be entirely free of chemicals, so we will never promise that, but every choice is explained.

Through Etsy, which handles checkout securely. The studio will never ask you for card details by email or message. Buying the furniture and plants on your list is separate and stays with you, directly with the retailers.

Because each design is an instant digital download, it can’t be returned once it has been downloaded. If anything is wrong with your files, message Rachel through Etsy and it will be put right. It’s all set out on the terms page.

Only if you say yes. The site uses Google Analytics so the studio can count visits and see which pages are worth writing, and that sets one cookie. You’re asked first, and if you haven’t agreed then nothing loads at all: no script, no cookie, no request to Google. There’s no advertising, no Meta pixel and no profiling, and saying no is every bit as easy as saying yes.